Last Updated: 31 July 2026
Welcome to SMG Ayurveda (“we,” “us,” “our”), operated by SMG Agri Foods Private Limited, a company incorporated under the laws of India, with its registered office at Shop No 17, Vasant Mahal, Auto Stand, 60 Feet Rd, Navghar Manikpur, Samat Nagar, Navghar, Vasai West, Vasai-Virar, Maharashtra 401202 (“Company”). These Terms and Conditions (“Terms”) govern your access to and use of the website https://smgayurveda.com (“Website”) and any purchase you make through it.
By accessing or using the Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Eligibility
You must be at least 18 years old, or accessing the Website under the supervision of a parent/legal guardian, to place an order. By using the Website, you confirm that the information you provide is accurate and that you have the legal capacity to enter into a binding contract.
2. Products and Product Information
2.1 We sell Ayurvedic and natural wellness products across categories including Pain Relief, Detox & Internal Cleansing, Personal Care, Skin Care, Kidney & Stone Care, and Piles Care.
2.2 Health Disclaimer: Our products are traditional Ayurvedic formulations intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical advice, diagnosis, or treatment. Please consult a qualified physician or Ayurvedic practitioner before use, especially if you are pregnant, nursing, on medication, or have an existing medical condition. Discontinue use and consult a doctor if you experience any adverse reaction.
2.3 We make reasonable efforts to display product descriptions, images, ingredients, and pricing accurately. Actual packaging and product appearance may vary slightly from images shown. We do not warrant that product descriptions or other content are error-free.
2.4 Product availability, formulations, and pricing are subject to change without prior notice.
3. Account Registration
You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at info@smgayurveda.com of any unauthorized use.
4. Orders and Acceptance
4.1 Placing an order on the Website constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability.
4.2 Order confirmation via email/SMS does not guarantee acceptance; it confirms receipt of your order.
4.3 You agree to provide accurate shipping and billing information. We are not responsible for delayed or failed delivery due to incorrect information provided by you.
5. Pricing and Payment
5.1 All prices are listed in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout.
5.2 We accept payment through the methods listed at checkout (e.g., UPI, debit/credit cards, net banking, and Cash on Delivery where available). Payments are processed through secure third-party payment gateways; we do not store your full card details.
5.3 In case of a pricing or typographical error, we reserve the right to cancel the order and issue a full refund.
6. Shipping and Delivery
Shipping timelines, charges, and related terms are set out in our Shipping Policy, which forms part of these Terms.
7. Cancellation, Returns, and Refunds
Cancellation, return, and refund terms are set out in our Return and Refund Policy, which forms part of these Terms.
8. Intellectual Property
All content on the Website — including logos, product names, images, text, graphics, and design — is the property of SMG Agri Foods Private Limited or its licensors and is protected under applicable intellectual property laws. You may not reproduce, copy, distribute, or create derivative works from any content without our prior written consent.
9. User Conduct
You agree not to: – Use the Website for any unlawful purpose or in violation of these Terms; – Upload or transmit viruses, malicious code, or attempt unauthorized access to our systems; – Post false, misleading, defamatory, or infringing reviews or content; – Resell products purchased from the Website without our written authorization.
10. Reviews and User Content
Any reviews, ratings, or comments you submit must be honest and lawful. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display it in connection with the Website and our marketing. We reserve the right to remove any content at our discretion.
11. Limitation of Liability
To the maximum extent permitted by law, SMG Agri Foods Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased, including but not limited to allergic reactions, misuse of products, or delays in delivery. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
12. Indemnification
You agree to indemnify and hold harmless SMG Agri Foods Private Limited, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Website.
13. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Vasai-Virar, Maharashtra, India.
15. Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of the Grievance Officer are:
Name: SHAMBHU MALHU GUPTA Designation: Director Email: info@smgayurveda.com (or smgagrifoodspvtltd@gmail.com) Phone: 091754 04049 Address: Shop No 17, Vasant Mahal, Auto Stand, 60 Feet Rd, Navghar Manikpur, Samat Nagar, Navghar, Vasai West, Vasai-Virar, Maharashtra 401202
16. Changes to Terms
We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
17. Contact Us
For any questions about these Terms, contact us at:
SMG Agri Foods Private Limited Email: info@smgayurveda.com (or smgagrifoodspvtltd@gmail.com) Phone: 091754 04049 Address: Shop No 17, Vasant Mahal, Auto Stand, 60 Feet Rd, Navghar Manikpur, Samat Nagar, Navghar, Vasai West, Vasai-Virar, Maharashtra 401202